After sales services
Support:
Extending and improving your site
Should you wish to make any changes to your site, no matter how big or small, we have a support hero ready to help.
All support requests should be sent to our dedicated email address, support@mercurytide.co.uk, where you will be assigned a ticket number and someone will contact you to let you know when your request is being dealt with and any costs involved.
Should something go wrong with your site, the support team are also on stand by to sort any problems.
Performance audit:
Monitoring how your site is used and highlighting ways to improve
As part of the build project for your site, we've installed some powerful visitor tracking software that records details of how people find and use your site. The Performance Audit service offers a quarterly report that analyses this information and keeps you up to date on how well your site is working for you. Also included in this report are our recommendations for changes needed to combat any issues we find and suggestions on improvements to the site to help it continually grow.
Web analytics & performance audit
Search engine optimisation
Putting your site before your target market
Search Engine Optimisation now plays a key role in any successful website, and getting to the top of the search engines for relevant search terms can have a massive influence on your site's traffic.
As part of the build project for your site, we've already taken SEO into consideration and built the site in such a way that it can be easily identified and indexed by search engines. However, as search engines are constantly evolving the ways in which they show their search results, we recommend that your site undergoes a SEO review at least twice a year.
Mercurytide's ongoing SEO services keep you up to date on any developments that may impact on your site and make recommendations on how to continually improve your site in terms of Search Engine Optimisation.
Print design
Bringing your brand offline
As well as being experts at designing for the web, our graphic designers are also experienced print designers and have produced many offline marketing items for several of our clients.