Our support plans

Mercurytide's philosophy is about more than building great solutions - it's also about maintaining them and adapting them to your changing business needs.

Our support plans will keep your website running smoothly.

Monthly

A monthly budget allows you to keep your site maintained, allowing for issues to be corrected and more importantly allow for changes to be made. We can help you decide on a budget based on your estimated use and the size of your solution.

You will receive:

Prioritised critical issue response
Error monitoring
Quarterly website reviews
Quarterly visit
Statement of usage
Periodic review of usage

Ad-hoc

We can arrange for issues to be corrected, or changes to be made on an ad-hoc basis. Each task is estimated and approval is sought from you before work is commenced, preventing work from being carried out without your authorisation.

You won't be tied into a monthly or annual contract. This plan is ideal for small business websites that only require a few, occasional amendments.

 

For more information, please contact us.